Publications

Complete List of Publications

2023

Karst, F. S.; Li, M. M. & Leimeister, J. M. (2023): Synthesizing Training Data with Generative Adversarial Networks: Towards the Design of a Data-Sharing Ecosystem Platform for Fraud Detection. International Conference on Design Science Research in Information Systems and Technology (DESRIST). Pretoria, South Africa.
[ BibTeX ] [ EndNote ]

Li, M. M.; Löfflad, D.; Reh, C. & Oeste-Reiß, S. (2023): Towards the design of hybrid intelligence frontline service technologies – A novel human-in-the-loop configuration for human machine interactions. Hawaii International Conference on System Sciences (HICSS). Maui, Hawaii.
[ BibTeX ][ endnote ]

Dickhaut, E.; Li, M. M. & Janson, A. (2023): How Videoconferencing and its Affordances Transformed Teaching in Schools During COVID-19 Pandemic. Hawaii international conference on system sciences (HICSS). Maui, Hawaii.
[ BibTeX ][ endnote ]

2022

Li, M. M.; Peters, C.; Poser, M.; Eilers, K. & Elshan, E. (2022): ICT-enabled Job Crafting How Business Unit Developers use Low code Development Platforms to Craft Jobs. International Conference on Information Systems (ICIS). Copenhagen, Denmark.
[ BibTeX ][ endnote ] 

Schmidt, S.; Langes, B.; Li, M. M.; Peters, C.; Kämpf, T.; Leimeister, J. M. & Boes, A. (2022): Mit LabTeams KI gestalten – Eine neue Methode für die menschenzentrierte Gestaltung von KI-basierten IT-Support-Services. Bruhn, M. & Hadwich, K. (Reds), Smart Services (1st ed, Vol 1, bll 253–271). Wiesbaden: Springer Gabler.
[ BibTeX ][ endnote ]

Dickhaut, E.; Li, M. M.; Janson, A. & Leimeister, J. M. (2022): The Role of Design Patterns in the Development and Legal Assessment of Lawful Technologies. Electronic Markets (Electron Markets).
[ BibTeX ][ endnote ][ url ]

Schmidt, S. L.; Li, M. M. & Peters, C. (2022): Requirements for an IT Support System based on Hybrid Intelligence. Hawaii International Conference on System Sciences (HICSS).
[ BibTeX ][ endnote ][ url ]

Akmeikina, E.; Eilers, K.; Li, M. M. & Peters, C. (2022): Empowerment Effects in Human-machine Collaboration - A Systematic Literature Review and Directions on Hybrid Intelligence Behavior Patterns. Pacific Asia Conference on Information Systems (PACIS). Taipei/Sidney.
[ BibTeX ][ endnote ][ url ]

2021

Dickhaut, E.; Li, M. M.; Janson, A. & Leimeister, J. M. (2021): Developing Lawful Technologies – A Revelatory Case Study on Design Patterns. In: Hawaii International Conference on System Sciences (HICSS) (Vol. 54).
[BibTeX][Endnote][URL]

Peters, C.; Schmidt, S.; Li, M. & Leimeister, J. M. (2021): Hybrid intelligenter Service Support: Wie die Mitarbeitenden selbstbestimmt den IT-Support durch künstliche Intelligenz aufwerten. In: Service Today, Ausgabe/Nummer: 1/21, Vol. 35, Erscheinungsjahr/Year: 2021. pp. 66-67.
[BibTeX][Endnote][URL] 

Schmidt, S. L.; Li, M. M.; Weigel, S. & Peters, C. (2021): Knowledge is Power: Provide your IT-Support with Domain-Specific High-Quality Solution Material. In: International Conference on Design Science Research in Information Systems and Technology (DESRIST). Springer.
[BibTeX][Endnote]

Schmidt, S. L.; Li, M. M.; Peters, C. & Leimeister, J. M. (2021): Nutzungszentrierte Gestaltung von HI-basierten Dienstleistungen am Beispiel des IT-Supports. In: Bruhn, M. & Hadwich, K. (Eds.), Künstliche Intelligenz im Dienstleistungsmanagement (Vol. Geschäftsmodelle – Serviceinnovationen – Implementierung). Springer Gabler.
[BibTeX][Endnote]

2020

Li, M. M.; Bronner, E.; Peters, C. & Leimeister, J. M. (2020): Künstliche Intelligenz und menschliche Kompetenz zur Automatisierung und Personalisierung von Dienstleistungen am Beispiel des Support. In: Bruhn, M. & Hadwich, K. (Eds.), Automatisierung und Personalisierung von Dienstleistungen. Wiesbaden, Deutschland: Springer Gabler.
[BibTeX][Endnote]

Li, M. M.; Peters, C. & Leimeister, J. M. (2020): Moving towards a Non-Dyadic View on Service Systems and its Operationalization – Applying the Hypergraph-based Service System Model. In: Hawaii International Conference on System Sciences (HICSS).
[BibTeX][Endnote][URL]

Grotherr, C.; Li, M.; Schymanietz, M.; Fritzsche, A.; Semmann, M.; Peters, C.; Böhmann, T.; Leimeister, J. M. & Möslein, K. M. (2020): Gestaltungsdimensionen der Digitalisierung – Wie Dienstleistungssysteme den Wandel antreiben und welche Faktoren eine Rolle spielen. In: Dienstleistungsinnovationen durch Digitalisierung (pp. 277-325). Berlin/Heidelberg, Germany: Springer Gabler.
[BibTeX][Endnote][URL]

2019

Li, M. M.; Peters, C. & Leimeister, J. M. (2019): Linking Strategy and Operations using a Service Business Model – a hypergraph theory-based approach. In: International Research Symposium on Advancing Service Research and Practice (QUIS). Karlstad, Sweden.
[BibTeX][Endnote][URL]

Industrie Norm 33453, D. (DIN SPEC 33453) Development of digital service systems. Entwicklung digitaler Dienstleistungssysteme. (2019). Beuth publishing DIN.
[BibTeX][Endnote][URL]

Li, M. M.; Peters, C. & Leimeister, J. M. (2019): Developing a Production Structure Model using Service-Dominant Logic – A hypergraph-based Modeling Approach. In: INFORMS International Conference on Service Science. Nanjing, China.
[BibTeX][Endnote][URL]

Li, M. M. & Peters, C. (2019): From Service Systems Engineering to Service Innovation - A Modeling Approach. In: European Conference on Information Systems (ECIS). Stockholm, Sweden.
[BibTeX][Endnote][URL]

Li, M. M.; Peters, C.; Leimeister, J. M. & Zierau, N. (2019): Digitale Servicesysteme. In: Gassman, O. & Sutter, P. (Eds.), Digitale Transformation gestalten - Geschäftsmodelle, Erfolgsfaktoren, Checklisten (Zweite., pp. 33-41). München: Carl Hanser Verlag GmbH & Co. KG.
[BibTeX][Endnote]

Li, M. M.; Müller, J.; Ernst, S. -J. & Peters, C. (2019): Take the Wheel - Technology-driven Change in the Energy Sector. In: International Conference on Information Systems (ICIS).
[BibTeX][Endnote][URL]

Agarwal, N.; Bästlein, M.; Böhmann, T.; Ernst, S. -J.; Fritzsche, A.; Grotherr, C.; Hoffmann, H.; Klemm, P.; Leimeister, J. M.; Li, M. M.; Möslein, K. M.; Peters, C.; Sarpong, B.; Saxe, S.; Schmidt, T.; Schymanietz, M.; Wurfbaum, M. S.; Semmann, M. & Ziegler, D. (2019): Nutzergenerierte Dienstleistungssysteme zur digitalen Transformation von Organisationen. In: Digivation. Springer.
[BibTeX][Endnote][URL]

2018

Li, M. M.; Peters, C. & Leimeister, J. M. (2018): A Hypergraph-based Modeling Approach for Service Systems. In: INFORMS International Conference on Service Science. Phoenix, Arizona, USA.
[BibTeX][Endnote][URL]

Li, M. M.; Peters, C.; Ernst, S. -J. & Leimeister, J. M. (2018): Towards Bridging the Gap between Business Model Innovation and Practice Using Hypergraph-based Modeling. INFORMS Annual Meeting poster presentation. Phoenix, Arizona, USA.
[BibTeX][Endnote][URL]

Li, M. M.; Billert, M. S.; Dellermann, D.; Peters, C. & Leimeister, J. M. (2018): Einführung von Crowd-Based Support Dienstleistungen zur Verbesserung der Softwareeinführung. In: Meyer, K., Klingner, S. & Zinke, C. (Eds.), Service Engineering (pp. 133-149). Wiesbaden, Germany: Springer Fachmedien.
[BibTeX][Endnote][URL]

Dellermann, D.; Lipusch, N. & Li, M. (2018): Combining Humans and Machine Learning: A Novel Approach for Evaluating Crowdsourcing Contributions in Idea Contests. In: Multikonferenz Wirtschaftsinformatik (MKWI). Lüneburg, Germany.
[BibTeX][Endnote][URL]

Li, M. M.; Peters, C. & Leimeister, J. M. (2018): Dynamic Solutions in Service Systems. In: AIS SIG SVC Pre-ICIS Workshop. San Francisco, California, USA.
[BibTeX][Endnote] 

Billert, M. S.; Li, M. M.; Persch, J. M.; Peters, C. & Leimeister, J. M. (2018): Dienstleistungssysteme im Smart City Kontext: Herausforderungen, Anwendungsfälle und Lösungskonzepte. In: Arnold, C. & Knödler, H. (Eds.), Die informatisierte Service-Ökonomie (Vol. 1, pp. 297-308). Wiesbaden, Hessen: Springer Gabler.
[BibTeX][Endnote][URL]

Li, M. M. & Peters, C. (2018): Reconceptualizing Service Systems – Introducing Service System Graphs. In: International Conference on Information Systems (ICIS). San Francisco, CA, USA.
[BibTeX][Endnote][URL]

Li, M. M. (2018): A service system modelling approach. In: International Conference on Exporing Service Science (IESS 1.8), Doctoral Consortium. Karlsruhe, Germany.
[BibTeX][Endnote]

2017

Mrass, V.; Li, M. M. & Peters, C. (2017): Towards a taxonomy of digital work. In: European Conference on Information Systems (ECIS). Guimarães, Portugal.
[BibTeX][Endnote][URL]

Kogga, D.; Krawietz, N.; Cevik, F.; Brandau, S. & Li, M. M. (2017): Design Prinzipien für Microlearning Crowdsourcing-Systeme - Konzept für audiovisuelle Mediengestaltung. In: Leimeister, J. M. & Brenner, W. (Eds.), 13th International Conference on Wirtschaftsinformatik (WI). St. Gallen, Switzerland.
[BibTeX][Endnote][URL]

Li, M. M.; Peters, C. & Leimeister, J. M. (2017): Designing a peer-based support system to support shakedown. In: International Conference on Information Systems (ICIS). Seoul, South Korea.
[BibTeX][Endnote][URL]

2016

Ernst, S. -J.; Janson, A.; Li, M.; Peters, C. & Söllner, M. (2016): IT-Kulturkonflikttheorie und ihre Bedeutung für erfolgreiches Service Systems Engineering - Fallstudie eines Einführungsprojektes für mobile Lernanwendungen in China. In: Multikonferenz Wirtschaftsinformatik (MKWI). Ilmenau.
[BibTeX][Endnote][URL]

 Li, M. M. & Peters, C. (2016): Mastering Shakedown Through The User: The Need for User-Generated Services In Techno Change. In: European Conference on Information Systems (ECIS). Istanbul, Turkey.
[BibTeX][Endnote][URL]

Li, M. M.; Peters, C. & Leimeister, J. M. (2016): Digitale Service-Systeme. In: Gassmann, O. & Sutter, P. (Eds.), Digitale Transformation im Unternehmen gestalten (pp. 29-38). München: Carl Hanser Verlag.
[BibTeX][Endnote][URL]

2013

Gaß, O.; Mädche, A.; Biegel, H. & Li, M. (2013): Designing an Artifact for the Integration of Ubiquitous Information Systems in an Enterprise Context. In: Design Science Research in Information Systems and Technology (DESRIST). Helsinki, Finland.
[BibTeX][Endnote]